Q : I have damaged a book that I checked out. What do I do?

A : Please contact a librarian at 312 585 0084, library@tedu.edu.tr or see them in person with the details of the book. 

Q : I've lost a book I checked out. What do I do?

A : Please contact a librarian at 312 585 0084, library@tedu.edu.tr or see them in person with the details of the book. 

Q : Can I borrow book from the Library by using somebody else’s card?

A : You can only use your own card to borrow an item from the library.

Q : The due date of the book that I borrowed falls on the weekend, what can I do?

A : If the library is open, you need to return item on the given date regardless of whether it is the weekend or a weekday. 

Q : Can I renew a book and how?

A : You can use "My Account" to renew the books, online.

Q : The book that I want to borrow has been checked out by someone else. How do I reserve (hold) a book?

A : Once you reach the catalog record of the title, click on the “hold” button. Enter your network user name & password, and follow the steps.

Q : How many books can I borrow?

A : For borrowing privileges, please click here.

Q : Can I borrow reserve materials overnight?

A : You may borrow reserve materials (3 hrs. loan) overnight. You need to borrow them after 22.30 and should return them in the morning before 09.00 to avoid fine. .

Q : What is ILL (Interlibrary Loan) ?

A : Interlibrary loan (ILL) is a free of charge service providing print materials -which are not available in the TEDU Ayse Ilıcak Library's collection- for loan from other university and research libraries. TEDU users can benefit from this service by filling ILL Request Form.

Q : Can I borrow the latest issue of the Journal that I want to read? 

A : No, the latest issue arrived in the library cannot be borrowed.

Q : My library fine has not reached to 5 TL. Do I need to pay for it? 

A : The Library does not charge users for the library fines lower than 5 TL.

Q : How do I pay library fine?

A : You paid yours fine with TEDUpass cards.

Q : I am an TEDU or TED alumni. How can I use the library?

A : TEDU or TED alumni can use the library

Q : What is call number?

A : Call number identifies an item’s subject area as well as its place on the shelves in the library. 

Q : How can I find a book in the library collection?

A : You can use online Library catalogue to see if the title is available in the library collection or not. If the title is imprint, you need to take its call number to find it on shelves. Otherwise, just click on its link to access the title. 

Q : When is the library open?

A : The library is open between 09:00 – 22:00 at the weekdays and 09:00– 22:00 at the weekends. For national or religious holidays, please follow news on the library web site or our social media channels.

Q : I have a suggestion/complaint. How can I send it?

A : You can send your suggestion/complaint mail to library@tedu.edu.tr. Also you can contact librarian. 

Q : I can’t find an article in the library databases, what should I do?

A : You can ask a librarian at the Information Desk.